Positively impact clients through guiding each client towards their optimal plan or program.
The Client Success Specialist is a part time role performs follow up calls for all online leads, drives word of mouth referrals, manages administrative tasks like monitoring membership usage, overseeing customer journey pipeline, resolving customer conflicts, and selling in store memberships and packages. You should be ready to perform a high volume of administrative tasks as well as interpersonal communication.
We believe in treating every person like they are the sole reason that RISE Modern Wellness exists and are committed to serving the needs of our clients and team members, always prioritizing their success.
We are always striving to improve everything that we do. From seeking out the most advanced wellness technology to adapting and optimizing our internal processes, we innovate with purpose.
Join an amazing team with benefits that will enrich your life!
Earn a competitive salary ranging between $20-$22/hour depending on experience.
You’ll be interacting with clients on a daily basis which means you’ll be developing deep, meaningful relationships with people all throughout your community!
Work only 3 days per week and have the rest of your time to do fun activities, work other jobs, or lay back and enjoy life!
Enjoy complimentary access to our entire wellness facility along with free IV Therapy services, and discounted body sculpting sessions.
Are you passionate about helping others enhance their physical and mental wellbeing?
Do you enjoy working in a life-giving, fast paced environment, fully focused on serving others?
Are you a skilled communicator with an abundance of sales and administrative experience?
If so, we want you on our team, ready to put your full attention on giving clients an unforgettable experience every day!
We are looking for a Client Success Specialist who can captain the ship of positively impacting client’s lives through delivering timely and thoughtful communication, educating on all of our state-of-the-art wellness services, and closing sales that guide each client towards their optimal plan or program.
The specific duties of a Client Success Specialist include: performing follow up sales calls for all online leads, driving word of mouth referrals, managing administrative tasks like monitoring membership usage, overseeing customer journey pipeline, resolving customer conflicts, and selling in store memberships and packages. You should be ready to perform a high volume of administrative tasks as well as interpersonal communication, including sales.
Working Environment:
This role is administratively based with approximately 90% of time spent at the front desk engaging with clients in person and by phone.
Responsibilities & Duties:
Perks Of The Role:
– Competitive Salary
– Unlimited Access To Top Notch Wellness Services
– Upbeat & Fun Working Environment
Required Availability:
-Must be available to work 20-30 hours a week during open hours (10-7 M-Th & 10-4 Friday, Sat)
-Must be responsive and available in the event of an emergency staffing situation.
Minimum Qualifications:
-A Top Performer who has a strong sales background, can handle difficult conversations, set goals, prioritize work, and drive business performance.
-A Servant Leader who leads by example in all of their actions, placing others’ needs above their own, inspiring others to reach their full potential.
– A Solution Oriented individual who spends their time finding solutions rather than talking about problems.
– A Culture Driver who makes every employee and client feel valued, resolves issues and helps others feel connected to the mission.
– Models RISE Modern Wellness’ Core Values of Intentionality & Innovation
– Has 2+ years of experience working in a customer facing environment.
– Has 2+ years successfully growing sales, and performing high level administrative tasks.
Preferred Qualifications:
-Has 1+ years of experience working within a CRM software
-Has 1+ years of experience calling inbound leads
-Has 1+ years of experience coaching or mentoring individuals 1 on 1
© 2023 RISE Modern Wellness. All rights reserved.
Medical services available to clients of RISE Modern Wellness are delivered by an independently owned physician practice. Please be aware that certain services and products we offer have not undergone evaluation or approval by the FDA, and as such, they are not intended for the diagnosis, treatment, cure, or prevention of any diseases.
*Testimonials reflect the personal experiences of our valued customers and are specific to the individuals featured. They may not necessarily represent the experiences of all users of RISE Modern Wellness products and services. Results may vary and are unique to each individual. These testimonials are not intended to assert that our products can be used for diagnosing, treating, curing, mitigating, or preventing any diseases