Positively impact clients through guiding each client towards their optimal plan or program.
The Client Success Specialist is a part time role performs follow up calls for all online leads, drives word of mouth referrals, manages administrative tasks like monitoring membership usage, overseeing customer journey pipeline, resolving customer conflicts, and selling in store memberships and packages. You should be ready to perform a high volume of administrative tasks as well as interpersonal communication.
Join an amazing team with benefits that will enrich your life!
Earn a competitive salary ranging between $20-$22/hour depending on experience.
You’ll be interacting with clients on a daily basis which means you’ll be developing deep, meaningful relationships with people all throughout your community!
Work only 3 days per week and have the rest of your time to do fun activities, work other jobs, or lay back and enjoy life!
Enjoy complimentary access to our entire wellness facility along with free IV Therapy services, and discounted body sculpting sessions.
Are you passionate about helping others enhance their physical and mental wellbeing?
Do you enjoy working in a life-giving, fast paced environment, fully focused on serving others?
Are you a skilled communicator with an abundance of sales and administrative experience?
If so, we want you on our team, ready to put your full attention on giving clients an unforgettable experience every day!
We are looking for a Client Success Specialist who can captain the ship of positively impacting client’s lives through delivering timely and thoughtful communication, educating on all of our state-of-the-art wellness services, and closing sales that guide each client towards their optimal plan or program.
The specific duties of a Client Success Specialist include: performing follow up sales calls for all online leads, driving word of mouth referrals, managing administrative tasks like monitoring membership usage, overseeing customer journey pipeline, resolving customer conflicts, and selling in store memberships and packages. You should be ready to perform a high volume of administrative tasks as well as interpersonal communication, including sales.
This role is administratively based with approximately 90% of time spent at the front desk engaging with clients in person and by phone.
Responsibilities & Duties:
Perks Of The Role:
– Competitive Salary
– Unlimited Access To Top Notch Wellness Services
– Upbeat & Fun Working Environment
-Must be available to work 20-30 hours a week during open hours (10-7 M-Th & 10-4 Friday, Sat)
-Must be responsive and available in the event of an emergency staffing situation.
-A Top Performer who has a strong sales background, can handle difficult conversations, set goals, prioritize work, and drive business performance.
-A Servant Leader who leads by example in all of their actions, placing others’ needs above their own, inspiring others to reach their full potential.
– A Solution Oriented individual who spends their time finding solutions rather than talking about problems.
– A Culture Driver who makes every employee and client feel valued, resolves issues and helps others feel connected to the mission.
– Models RISE Modern Wellness’ Core Values of Intentionality & Innovation
– Has 2+ years of experience working in a customer facing environment.
– Has 2+ years successfully growing sales, and performing high level administrative tasks.
-Has 1+ years of experience working within a CRM software
-Has 1+ years of experience calling inbound leads
-Has 1+ years of experience coaching or mentoring individuals 1 on 1